Meet Your New AI Employee

This isn’t just a chatbot or script-based automation tool. This is a fully-trained, adaptive AI Employee — designed to speak like a human, learn like a human, and support your business like a real team member. Whether you're a sole trader or an enterprise with hundreds of locations, our AI Employee scales effortlessly to your needs

Key Features

✨ Core Features (Included in All Plans)

  • 24/7 AI Voice Employee

    Answers all inbound calls any time of day, never misses a ring, and handles multiple calls at once.

  • Handles 100+ Calls Simultaneously

    Unlike humans or voicemail systems, the AI Employee can take every call, no matter how many come in at once.

  • Instant Call Answering with No Queues

    Say goodbye to voicemail and busy tones. Every caller gets a real-time response.

  • Natural Language Conversation

    Understands real human speech and responds in a way that sounds warm, confident, and professional.

  • Caller Info Collection

    Automatically gathers the caller's name, email, company name, issue type, and other details.

  • Call Summaries & Transcripts
    Every call includes a summary, sentiment report, and full transcript sent to your team.

  • Sentiment Analysis

    Tracks caller tone and emotion to adapt its response and ensure service quality.

  • Call Recording & Compliance Logging

    All calls are recorded, with audit logs available for training, quality, or regulatory purposes.

  • Scheduled Callbacks & Appointments

    Can check availability and schedule follow-up calls, site visits, or meetings directly into your calendar.

  • Optional Text Message Follow-Up

    For out-of-hours or missed calls, your AI Employee can follow up via SMS automatically.

  • Multilingual Capabilities (coming soon)

    Support for multiple languages to suit your customer base.

AI Text & Chat Employees (Pro & Premium)

  • AI Chat Employee

    Handles inbound website chat, WhatsApp, Facebook Messenger, and more — with the same natural intelligence as your voice AI.

  • AI Live Chat/Webchat

    Provide real-time text conversations on your site, integrated into your CRM.

  • Two-Way SMS

    Customers can reply to follow-ups or appointment confirmations — and your AI Employee will reply.

Workflow & Booking Automation (Pro & Premium)

  • Calendar Integration

    Syncs with your calendar to book or reschedule meetings.

  • Appointment Reminders

    Sends confirmations and reminders to reduce no-shows.

  • Call Transfers

    Live call transfer options to human staff or mobile numbers when escalation is needed.

  • Workflow Triggers

    Trigger workflows based on what the caller says — ideal for routing issues or sending instant alerts.

  • Custom Workflows (Premium Only)

    Tailor your AI to take orders, log service issues, trigger CRM actions, or push form data to your system.

Digital Tools & Support Features

  • CRM Integration

    Works with GoHighLevel and other popular CRM tools to log customer activity and update records.

  • AI-Driven Reviews (Premium Only)

    Automatically ask for and respond to customer reviews across platforms.

  • AI Automated Newsletters (Premium Only)

    Send follow-up content and marketing emails with minimal effort.

  • Social Media Planner (Premium Only)

    Create, schedule, and manage posts across Facebook, Instagram, Google, LinkedIn, YouTube and more.

  • Dedicated UK-Based Support

    We’re here to help you succeed, with local support and onboarding guidance.

✨ Want to See These Features in Action?

Ready to save time, recover leads, and improve customer satisfaction? Empow2 ColumnerAI Solutions makes it simple to future-proof your business with cutting-edge AI.

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